Contactless & Remote Commerce
Background
Pandemic induced health safety procedures such as social distancing and reducing contact with surfaces has resulted in the rise of “touchless” or “contactless” technologies such as contactless cards and tickets. As people become used to these solutions during the pandemic, it is likely that they will persist after the crisis is over. Therefore, the goal of this challenge is to accelerate technologies that provide contactless solutions for ticketing, concierge, payment etc. in the context of travel, tourism and arts.
Problems
Economical and effective ways to reduce physical contact with surfaces that can be a health hazard
Opt-in mechanism that preserves customer trust, data, and privacy
Integration with existing systems and infrastructure
Emerging Risks
New variants that are resistant to current vaccines
Cybersecurity risks
Communities Affected
All public venues (particularly large venues) including arenas, theaters, museums, and attractions.
Transportation providers including trains, planes, cruises, transit.
Restaurants, cafes, markets etc.
Potential Impact
Government mandated shutdowns can jeopardize revenue
Spread of the virus through contact
About
The COVID-19 pandemic severely affected the Pacific Northwest’s Tourism, Performing Arts, Travel and Hospitality (TPATH) sectors. Startups, industry experts and government leaders can each play a pivotal role in the journey to recovery and resilience.
Process
We reached out to various organizations in the TPATH sector to understand their technology needs to facilitate quick recovery. Their needs are illustrated as a set of challenges that startups and industry experts can drive solutions for, accelerated by Congregate.
Community
Our partner network is a diverse group of public and private organizations with a range of expertise in the TPATH sector. Explore the benefits of partnering with us and contributing to the recovery of the region.